VELORIA LIPS WEBSITE TERMS OF SERVICE

Last updated: October 29, 2026.

1. Our business

This website is operated under the trading name VELORIA LIPS from 50 Rue de la Convention, 38200 Vienne, France. Questions: contact@velorialaboratoires.com.

2. Permitted use

By accessing the website, you agree to use it lawfully and not interfere with its operation, security or other users' rights. Fraudulent activity, malware, unauthorized data extraction and misuse of checkout services are prohibited.

3. Product information

Descriptions, images and prices are provided for shopping purposes. Cosmetics may look different on each person and shade outcomes may vary. Follow all product instructions and safety warnings. Availability and promotional offers may change for future orders.

4. Purchases and payments

Purchases are governed by our Terms of Sale, Shipping Policy and Return & Refund Policy. You must provide accurate order information and use an accepted payment method. Prices may be displayed in US dollars, euros or another checkout currency based on your market.

5. Your 90-day guarantee and legal rights

Eligible products include our 90-Day Money-Back Guarantee from delivery, with normal trial use allowed. We may require a return, and customers pay return shipping for satisfaction-guarantee claims. See our Return & Refund Policy for the full terms. This guarantee does not replace mandatory statutory rights.

6. Intellectual property

Trademarks, photographs, graphics, text and designs are owned by VELORIA LIPS or their respective rights holders. Unauthorized copying, distribution or commercial use is prohibited except where lawfully permitted.

7. Third-party services

Our website uses third-party services, including Shopify, payment providers and delivery partners. Their own terms may govern their specific services without removing our obligations to customers under applicable law.

8. Privacy

Information about personal data and cookies is provided in our Privacy Policy.

9. Changes, governing law and disputes

We may update these terms for future use of the website. French law governs to the extent permitted, without depriving customers of mandatory protections in their place of residence. Please contact us so we can seek an amicable resolution to any dispute.

10. Contact

VELORIA LIPS — 50 Rue de la Convention, 38200 Vienne, France — contact@velorialaboratoires.com.